Technician - Personal Computer Service specialty is a one - year
certificate program that prepares the student for employment in
servicing and sales of personal computers and computer related equipment.
In order to
meet the challenges of today's job market, graduates are expected
to be proficient in all aspects of the computer service industry.
The Computing Technology Industry Association( has established the
A+ Certification which is an industry-wide standard for technical
and customer service skills. It is accepted by service centres across
North America. IBM, Packard Bell/NEC and MicroAge have now made
A+ Certification mandatory for all their service technicians. As
an A+ Training provider, our program fully prepares graduates with
the knowledge and skills necessary to successfully obtain this critical
and highly recognized industry credential.
Jan. 4, 2000
day to Withdraw
Day of Lectures
Applicants are required to have an Alberta High School Diploma or
applicants are required to achieve a minimum 50th percentile on
the Arithmetic, Elementary Algebra and Sentence Skills sections
of the Computerized Placement Test or equivalent.
Applicants should have their colour vision tested. Although colour
vision deficiencies do not prevent a successful career in electronics,
some employers may require normal colour vision.
All fees are
approximate and are based on a full credit load for each program
(the number of credits may depend upon the elective courses selected)
and is subject to change. Costs of books and supplies are estimated.
Supply costs include only the specialized materials and equipment
needed for the program and not basic stationery supplies. The LCC
Studentsı Association fees are subject to change. For more detailed
information on tuition fee calculation and other fees, students
are advised to consult the FEES section of this Calendar.
into this program have the opportunity to apply related employment,
volunteer, educational or training experiences toward the completion
of the program. For information on Prior Learning Assessment, students
should contact the Registrarıs Office.
of all program requirements, students are awarded a Certificate
in Electronics Technician - PC Service Specialty.
graduates are able to construct, install, upgrade, configure and
sell personal computer systems. PC Service technicians are employed
by computer sales and service firms, computer consulting firms,
and large organizations such as government departments and major
corporations. New opportunities for our highly skilled graduates
are constantly emerging. Some graduates may choose to establish
their own small business.
Part I: Basic Electronics component (Fall semester)
Students gain fundamental electronics concepts and troubleshooting
skills in a traditional lecture/lab setting. A new course, Introduction
to Computer Systems Fundamentals explores the breadth of the computer
Part II -
PC Service Specialty component (Winter semester)
Students learn personal computer hardware and software fundamentals
through print (text and modules) and instructor demonstrations.
Computer diagnostic software and troubleshooting practices are utilized
throughout. Theory is directed toward completion of highly relevant
projects in a service centre environment.
for this portion was formulated by industry specialists to ensure
appropriate learning outcomes. Significant time is devoted to the
construction, testing, setup, maintenance, repair and sales of computers.
Courses are delivered in an experiential, project-based delivery
style. Students work with actual customers on many projects. For
example, some assignments have them build or repair computers for
college staff. Other projects directly support the Community Computer
Recycling Initiative. This is a community partnership that places
refurbished computers in schools, not-for-profit organizations and
persons with special needs. Students also learn effective communications
and small business procedures.
Fall Term Hours Credits
ETC 108 Intro to Electricity and Electronics (3-3) 6
ETC 109 Digital Electronics for PC Service (3-3) 6
ETC 110 Microprocessors for PC Service (3-3) 6
ETC 125 Intro to Computer System Fund. (3-3) 6
Total 24 credits
BUS 110 Business Skills for PC Technicians(3-0) 3
ENG 111 Electronics Documentation (3-0) 3
ETC 120 PC Hardware (2-3) 5
ETC 121 Operating Systems (2-3) 5
ETC 122 System Troubleshooting and Maintenance (1-4) 5
ETC 123 Consulting and System Service (0-5) 5
Total 26 credits
TO ETC COURSES...